The Culture Shift is a ten-session implementation program for owners and managers who are ready to stop carrying every decision, every standard, and every hard conversation by themselves.

You can have good people, good intentions, and a busy business—and still feel like the entire operation lives in your head.
Work stalls until you weigh in. Decisions your managers should own keep landing back on your desk.
The team knows what “good” looks like when you are watching, but consistency disappears without you.
Problems build in silence, then explode after they have already cost trust, time, or a good employee.
More sales bring more decisions. The business grows, but so does your personal workload.
The goal is not a motivated team for three days. The goal is a team that knows how to lead, communicate, solve problems, and protect the standard when you are not in the room.
Every decision climbs the ladder. Accountability depends on your presence. Managers wait for permission.
People know the mission, own their seat, speak directly, track the score, and coach each other forward.
Culture doesn’t change because people magically change. Culture changes because leadership changes.Shawn Gilfillan, Founder and Lead Coach
The strongest results come when the people with real responsibility attend—not just the owner.
Each session builds on the one before it. You will move from self-awareness to shared standards, then turn those standards into a leadership rhythm your team can keep using.
Set the target for the ten weeks: the culture you want and the leader it takes to build it.
Use your DiSC results to see how your style lands with people wired differently.
Say what you mean clearly enough that it’s heard the first time.
Listen to understand before you fix, react or decide.
Move the parking-lot talk back into the room.
Separate what happened from the story you’re telling yourself about it.
Build influence that works whether or not you’re the boss.
Spot what each person needs to do their best work.
Put people where they can own the result.
The group picks the topic. Bring the challenge that’s still on the table.
Seven sessions are 60 minutes and three implementation sessions are 90 minutes. Sessions are live on Mondays, October 12 through December 14, 2026.
Practical sessions tied to the leadership problems happening in your business now.
Your DiSC assessment is not required before the first live session. The listening assessment is part of the growth work we do together.
A one-on-one conversation that turns your assessment results into usable leadership insight.
Review every session and use the tools with your team between calls.
Small assignments turn discussion into a changed behavior, meeting, conversation, or system.
Owners and managers working through the same real-world leadership challenges.
We will never manufacture a testimonial or promise an identical result. These are the practical outcomes the program is designed to build.
Managers understand what they own and stop escalating every choice to the owner.
The team addresses issues directly, earlier, and with less drama.
Expectations and scoreboards replace memory, mood, and inconsistent follow-through.
The business begins depending on leadership systems instead of the owner’s constant presence.
Choose pay in full or two payments on the secure registration page.
Complete your DiSC assessment as part of the program; it is not required before the first live session.
Meet privately with Shawn to understand how you show up as a leader.
Attend, practice, apply the work, and let the room hold you to it.
You can attend alone, but shared language creates faster alignment. If a manager owns people, standards, or results, that person belongs in the room.
Sessions are recorded for enrolled cohort members. Attend live; the conversation and practice are a major part of the work.
No. The principles apply to any owner-led company or leadership team. Examples are practical and often come from service businesses because that is where Shawn built his companies.
No. Motivation fades. This program builds language, expectations, conversations, scoreboards, and operating habits your team can continue using.
Yes. After the program begins, a seat may be transferred to someone else in the same organization before Lesson 5. Full enrollment terms are shown at registration.
Absolutely. Use the “Talk to Us First” button and tell us what is happening in your business. We will tell you honestly whether this program fits.
Investment appears here—after you know what the program is, who it is for, and what every seat receives.
The DiSC assessment, all ten live sessions, the private debrief, resources, and recordings are included.
The Fall 2026 cohort is underway. Registrations accepted through Monday, October 19, 2026. Reserve your seat and start building the leaders your next level requires.